Test Article for SEF AI Chatbott

FAQ Article 1: Password Reset

Question: How do I reset my password?

Answer:

1. Click Forgot Password on the login page.
2. Enter your registered email address.
3. Click Send Reset Link.
4. Open the email and click the reset link.
5. Create a new password and log in again.

Note: If you do not receive the email within 10 minutes, check your spam folder.

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FAQ Article 2: Updating Profile Information

Question: How do I update my profile details in the app?

Answer:

1. Log in to the application.
2. Navigate to My Profile.
3. Click Edit Profile.
4. Update the required information.
5. Click Save Changes.

Changes will be reflected immediately.

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FAQ Article 3: Downloading Reports

Question: How can I download a report?

Answer:

1. Go to the Reports section.
2. Select the required report.
3. Choose the desired date range.
4. Click Generate Report.
5. Click Download to save the report as an Excel or PDF file.

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FAQ Article 4: User Roles

Question: What are the different user roles available in the system?

Answer:
The system supports the following roles:

• Administrator
• Supervisor
• Field Officer
• Data Entry Operator

Each role has different permissions based on operational requirements.

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FAQ Article 5: Contacting Support

Question: How can I contact support?

Answer:
If you are unable to resolve your issue using the Help Center:

1. Open the Support section.
2. Click Create Ticket.
3. Provide a detailed description of the issue.
4. Submit the ticket.